A FEE OF $110.00 WILL APPLY PER APPLIANCE UPON ARRIVAL FOR INSPECTION. THE FEE INCLUDES TECHNICIAN ARRIVAL AND A 10 MINIUTE ASSESSMENT PER APPLIANCE TO DETERMINE THE ISSUE. ADDITIONAL TIME AND PARTS IF NEEDED WILL ADD TO THE FINAL TOTAL CHARGED TO REPAIR THE APPLIANCE . AN ESTIMATE OF COST WILL BE PROVIDED AT THE TIME OF ASSESMENT.  APPLIANCES ARE COMPLEX MACHINES. IT IS OFTEN AFTER THE ASSESSMENT PARTS WILL NEED TO BE ORDERED OR PICKED UP AT THE SUPPLY HOUSE. IT IS POSSIBLE A REVISIT MAY BE NEEDED TO RESOLVE YOUR MACHINES ISSUE AND A CHARGE WILL APPLY. THE COST TO REPAIR AN APPLIANCE CAN BE UP TO ONE HALF OR ONE THIRD THE COST OF REPLACEMENT. THE ASSESMENT WILL PROVED YOU WITH AN OPINION OF WHETHER TO REPAIR OR REPLACE THE APPLIANCE. ONCE THE REPAIR PROCESS HAS STARTED AND YOU DECIDE TO CANCEL SERVICE LABOR COST AND INSTALLED PARTS CANNOT BE REFUNDED. PAYMENT IS DUE UPON COMPLETION OF SERVICE. ONCE YOU HAVE SCHEDULED YOUR APPOINTMENT A TECHNICIAN WILL ARRIVE OR CONTACT YOU WITHIN "3" HOURS" AFTER THE SCHEDULED TIME. CANCELATIONS CAN ONLY BE DONE THROUGH THE CONFIRMATION EMAIL AT THE BOTTOM. A PHONE CALL CANCELATION WILL NOT BE ACCEPTED AND A CHARGE WILL APPLY. REPAIR SHOP SANTA CRUZ IS NOT RESPONSIBLE FOR LOSS OR DAMAGE DUE TO FIRE, WATER, THEFT, TESTING, MOVING APPLIANCES OR ANY OTHER CAUSES BEYOND OUR CONTROL BEFORE, DURING, OR AFTER THE REPAIR.